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Shipping & Delivery Information:
Lovecriana team strive to manufacture and transport your items as quickly as possible. Orders for the products you've purchased will be shipped within 3-5 business days. Please note that during online sales, holidays, or peak periods, shipping times may be slightly longer. We will always endeavor to stay within the shipping time frame! Thank you for your patience!
Care & Cleaning Instructions
Remove your jewelry during activities such as swimming, showering, exercising, washing hands, or when using perfumes, lotions, or hair care products to protect your jewelry and its coating. While we take pride in the quality of our products, exposure to any of the aforementioned products may cause discoloration. The natural pH of the skin can also cause darkening.
Why Choose Lovecriana&FAQ
Have a question ? We are here to help.
Quality Assurance
Our jewelry undergoes rigorous quality checks to ensure premium craftsmanship and materials.
Personalization
We offer customizable options to add a personal touch to your jewelry, making it unique to you.
Customer Satisfaction
We prioritize customer satisfaction and offer excellent after-sales service, including a generous warranty and return policy.
Innovation
We continuously strive to bring you the latest trends and innovative designs in the world of jewelry fashion.
Ethical Sourcing
We prioritize ethical sourcing practices, ensuring our jewelry is made with responsibly sourced materials.
What is the warranty policy？
Our jewelry comes with a one-year warranty period for any manufacturing defects or issues.
What is your return policy?
We offer a hassle-free return policy allowing returns or exchanges within 30 days of purchase.
How do I determine the correct size for my jewelry?
Refer to our size guide or contact our customer support for assistance in selecting the perfect fit.
How should I care for my jewelry to ensure longevity?
ollow our care instructions provided with your purchase to maintain the quality and shine of your jewelry.